Location. Manufacturing, Go to company page Interviewer started out cold and disinterested. Uber, Go to company page Some typical questions in this stage involve behavioral questions (E.g. Few roles require an office setting. Amazon These interview questions will be conducted either by an analyst or a product manager at DoorDash. And we provide lots of high leverage opportunities for folks to come and invent new things and make an impact thats visible from space. Required fields are marked *. Why Doordash? Your ability to adapt to the workplace setting. While people are preparing to land a product management job, this is one of the most important factors they must consider. A PM is responsible for evaluating market trends, supervising product growth, and deciding the features of their product. Why is the Logistics team an exciting team to join? Did not pass. I interviewed at DoorDash. The second interview is another phone screen, except this time it is arranged by a Hiring Manager who may be accompanied by a currently working PM. Now its time to submit your application. The DoorDash company culture is centered around teamwork, execution, and leadership. Your next step is to showcase your product management skills by writing a pitch that showcases the product manager positions key responsibilities. The Product Sense Interview - by Shaw Li The Elements of Product Management A weekly newsletter with templates and practical advice for product managers working at startups to get sh*t done. First, to be such a reliable, affordable and comprehensive service that DoorDash serves as a true utility to our customers. . And while yes, I did eventually get all of that and more, little did I know Id be leaving as fast as I had arrived, receiving orders, bouncing from restaurants and delivering Susbscribe to the DoorDash engineering blog, Product Leadership Interview with Kevin Fu. of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. What do you like/not like about the DoorDash app? Dealing with ambiguity, using data who and what to target to grow sales. And it tests a candidate on multiple fronts of product thinking - product sense, execution, and sometimes even estimation. Currently, DoorDash has more than. Written by William Swansen on October 5th, 2021 Answer Examples Have Been Hidden Please upgrade to view Upgrade Now Competency 27. Were thrilled to welcome Liangxiao, our first VP of Engineering, to DoorDash! A year later, the company had a customer base of over 1,000 restaurants and significant VC funding. How would you prioritize these? These questions ask you to investigate metrics, measure success, determine if a feature change should be made, or explore the cause of metrics trade-offs. Anyone have tips on 1. Doordash's data scientists are experts in using data to drive company growth. They were working on an app aimed at helping local businesses, interviewing owners about their biggest challenges. What are you going to do about it? Create Your Pitch and Position Yourself as a Strong PM Hire. Your past experiences and success record. They deliver menu items directly to your door so you can . In December, DoorDash went public (, , DoorDash serves over a million deliverers, 20 million customers, and 450,000 merchants across North America, and employs nearly 4,000 employees. According to a few Glassdoor responses, youll receive a spreadsheet of product data and be asked to make some recommendations based on the numbers. Ive been looking for a company that lives by a merchant-first approach and found that DoorDash was exactly that. Recently, the company announced that they will be establishing a hybrid work environment post-pandemic. I ran a computer science club that helps engineers prepare for technical interviews and participated in Y-Combinators Startup School. Team matching happens before they give a final offer Interview Questions Interviews at DoorDash Experience Positive 15% Negative 77% Neutral 8% Getting an Interview Applied online 67% Recruiter 15% Other 12% More Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at DoorDash Delivery Driver (114) Software Engineer (88) Dasher (47) Data Scientist (43) See more interviews for top jobs After six months in business, they applied to the famous Y Combinator accelerator and were accepted, receiving a seed investment of $120,000. 5. This role's On Target Earnings . Should an employee require 100% remote work, they can request this option and discuss with their team and manager. This framework will help you articulate your thoughts and help nail your points into the interviewer's mind. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. How to detect iOS memory leaks and retain cycles using Xcodes memory graph debugger, Using ML and Optimization to Solve DoorDashs Dispatch Problem, How DoorDash is Scaling its Data Platform to Delight Customers and Meet our Growing Demand. DoorDash expects that about 80% of their workforce will be in-office a few days a week, while 15% will remain fully remote. Through their. DoorDash's interview process is known to be highly competitive, given its prominent position in the tech ecosystem. Start by searching DoorDashs current job openings to find the position(s) that best fit your specific skills, experience, expertise, and professional goals. Do you look for assistance outside of the project team? What are the most common issues that arise during the delivery process after a customer has placed an order? Another unique culture about us is speed, a breakneck speed. Their network of delivery drivers, known as Dashers, operates in, .The company serves both independent restaurants and popular national. How would you improve the worst post-booking experience for an Airline? This interview will attempt to extract your personality as well as how you will fit into the company and work. We have a lot of product work to be done to get there. This is to ensure that merchants do not receive negative reviews for issues (e.g. During this interview, youll meet withmultiple team members and be asked a number of product-specific questions around design, analytics, and collaboration, as well as a few in-depth behavioral questions. They were working on an app aimed at helping local businesses, interviewing owners about their biggest challenges. Foremost importantly, a strong sense of ownership. Total Employees. What could it do better? Or maybe youve seen their logo in the window of your favorite local restaurant. What youll observe is people around these leaders are also performing at an incredibly high level whether it's on engineering, design, operations, marketing, analytics or finance. Your email address will not be published. Doordash Product Manager Interview- Final Loop Boeing ProDFan123 Feb 26, 2022 3 Comments Hello All, in the process of scheduling my final loop for Doordash PM position. That level of trust from a management team is hard to find. - PRODUCT SENSE: During this round we will discuss the Apple App Store OR the Google Play Store (your choice). Once you have the goal understood, you can prioritize the criteria based on a variety of factors, but always using that goal as your "north star" for the problem. This summer I was ecstatic to work as a software engineer intern at DoorDash. 1800. Depending on the interviewers, you might expect this round to last anywhere from 30-75 mins. Do you find yourself wishing that people stayed in their lanes, or do you welcome collaboration? I also closely work with the research team to understand customer insights. I had the EXACT same experience @oklifeform and @kimchikun! How Do You Get a DoorDash Product Manager Interview? Since the beginning of the COVID-related shutdowns, DoorDash has delivered approximately 11 million meals. Recently we also announced DoorDash Storefront, which is another platform that provides merchants e-commerce capability, especially for the 40% of businesses that aren't online today. The idea for DoorDash came to founders Evan Moore and Tony Xu in 2012 while they were students at Stanford. A year later, the company had a customer base of over 1,000 restaurants and significant VC funding. Although were living in an era in which many companies advocate for diversity and inclusion, I am often still the only female director in the room in the tech industry. Interviewers want to know more about you than your skills and experience. Will Dimondi Manager for Merchant Design, Your email address will not be published. most recently-asked prioritization problems in product management interviews to practice these even more. After that is a Were excited about you because section, which is essentially a list of requirements. Be prepared to. During the COVID-19 pandemic, DoorDash saw explosive growth as restaurants were forced to rely on delivery rather than in-person service. Have you worked with remote teams or outsourced resources? Youve had an impressive career trajectory here at DoorDash - starting on the Ops team to now leading a critical product area as the head of Logistics. Good luck! What tips or advice would you give to someone interviewing at DoorDash? Wed be glad to answer any of your questions. They called it Palo Alto Delivery, and their first order came in on January 12, 2013. These calls are less evaluative in nature and more motivational & level-setting. Get an inside look at top companies interview processes. With a background in both operations and product management, Kevin has experience working across deeply cross-functional teams to drive improvements in delivery quality and Dasher efficiency. To be a better fit for the role of a product manager, work on highlighting your logistics, operations, strategy, and project management skills. 5. Here at DoorDash, I work as a mobile engineer and I have been interviewing candidates for about a year now. Can you hold your direct reports, peers, manager, and leaders accountable without placing blame? Physical workspaces will remain fully closed until January of 2022, at which point employees can choose to come to the office. I often get asked why I joined DoorDash so I thought I would expand on that in a blogpost. If you're in the mood for a particular dish offered at a local restaurant, but can't get away to pick it up, then DoorDash is a solution that can help you. Check to see if you can explain what you wrote on your resume with examples and descriptions. Do you have the ability to hold two opposing ideas? Due to the nature of their business, the company expanded rapidly during the crisis, doubling its team size in 2020. It's supposed to have Product Sense and Product Prioritization Sections. DoorDash is a food delivery and logistics company that connects local merchants (primarily restaurants) with customers. "Tell me about a time when") and potentially some domain-specific questions depending on the role you're applying to. Excited to announce an amazing case study with one of our flagship customers -- Warner Music Group, one of the biggest multinational entertainment and Along with well-known competitors like GrubHub, Postmates, and Uber Eats, DoorDash connects restaurants with hungry customers for quick food delivery right to their, well, door. One is based on the audience group we support: Consumer, Merchant, and Dashers. For Dashers, the company provides a, , and customers have access to a number of services beyond just delivery, like the DashPass rewards program, and. If you like fast-growing startups or are just a fan of food DoorDash might be your ideal employer. You begin the interview process by applying online or via a recruiter. What is your favorite music product and how would you improve it? We recommend employing the GAME framework for key metrics questions, as demonstrated in this PM lesson. In this PM mini lesson, our ex-Googler Founder, Kenton Kivestu, discusses the type of product sense/design questions you'll face and what the interviewer. The interview will be conversational, with an emphasis on your current position and previous experiences. In DoorDash's technical interview, they'll discuss your technical expertise. Christopher PayneChief Operating Officer Prior to the COVID-19 pandemic, their main charitable activities were focused on reducing food waste and addressing food insecurity. Five years. This knowledge is important when interviewing with recruiters, hiring managers, and other employees to demonstrate how you fit with the company. Want to learn more about winning the DoorDash Product Manager interview or about getting hired at a well-known company? The goal: assess how you incorporate analytics into the product development process to influence product decisions. During the interview with the Product Director, youll get the chance to present your findings and receive feedback. After the trial, there is a weekly tablet fee of $6 . After six months in business, they applied to the famous. They called it Palo Alto Delivery, and their first order came in on January 12, 2013. The first interview will be conducted over the phone with a product management recruiter. Since then, Ive managed products on the Support, Dispatch and Dasher teams, and most recently am leading the Logistics org. I can further break down users into ordering for party or usual food orderning user. Here is a list of technical questions recently asked. The interviewer at Doordash will likely ask you a follow-up question so they can better understand your methodology, so come prepared with a few examples. These calls are less evaluative in nature and more motivational & level-setting. According to the DoorDash Impact Report, about two-thirds of restaurants stated that DoorDash was critical to their business, and nearly 80% of customers relied on DoorDash deliveries during the crisis. The consumer team is focused on helping consumers get their food faster at a more affordable price. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. What do you do at Amazon manufacturing? DoorDash provides the flexibility to merchants to solve their unique challenges, whether it's about bringing new customers, creating loyalty programs, introducing new products, expanding to catering, building their own marketing channels, etc. , 35% of interviewees had a positive experience, and the average interview difficulty was rated a 2.6 out of 5. What do you think can go wrong after a customer has placed an order. We strongly believe that failure and bad decisions can be okay, so long as you learn and apply those learnings going forward. Create a product that assists teenagers in finding new places to eat. What Is the DoorDash Product Manager Interview Process and Timeline? The recruiter will ask about your product management experience, as well as why you want to work at DoorDash. Like most companies, DoorDash shifted to a fully-remote interviewing process during the COVID-19 pandemic. DoorDash delivers food from restaurants. 11/17/2022 An insider's guide to DoorDash solutions for restaurants When you think of DoorDash, you think delivery but the DoorDash Merchant Suite delivers so much more. Learn what its like to be a UX researcher at DoorDash from our head of UX, Radhika Bhalla, Learn how our three pillar approach to hackathons results in successful events. The job listing ends with a statement on diversity and inclusion at DoorDash. After that is a Were excited about you because section, which is essentially a list of requirements. Even more often, I find myself to be the only first-generation immigrant who learned English as a second language. One of the best frameworks is to go "broad then deep". Each group is served by multiple products. All interview questions are submitted by recent DoorDash Product Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Product Manager s at DoorDash . As a product manager, you will be expected to make decisions that will impact the business. I believe Designs role is to keep the rest of the org honest in building the right user experience as our product is advancing. PRODUCT VALUES: This is the behavior portion of the interview! I interviewed at DoorDash (San Francisco, CA) in Aug 2022 Interview Met with recruiter, then had a 1 hour technical screen consisting of 30m of SQL, followed by 30m of case study questions. Currently, DoorDash has more than 3,300 open positions, including several product management jobs. In this guide, we'll examine frequently asked questions about the DoorDash interview process, including hiring criteria and tips to succeed in the interview. Ill always remember my manager looking at the work and telling me Youre working with one sales representative, you should go out there and sell restaurants yourself - this has stuck with me to this day. Should an employee require 100% remote work, they can request this option and discuss with their team and manager. 3. A great PM is someone who would take a step further, and ask their cross-functional stakeholders what they need from them to tie everyones work together. Interview Questions. Her interests include B2B SaaS innovation, high-growth startups, and helping PMs grow their careers. Our number one tip? quality of items ordered, portion size, value for price). In December, DoorDash went public (NYSE: DASH). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to stay up to date with the lates engineering news and trends! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Subscribe to stay up to date with the lates engineering news and trends! How would you develop the AirBnB recommendation algorithm for guests? A Product Sense exercise is typically a 20-40 minute on-the-spot brainstorming session, in which the candidate is asked to develop a high-level design of a new. 4. Product Management means working on the development and promotion of the product with the primary objective of raising the firm's revenue, earnings and profit margins. Because I stopped working on my startup, I needed a (real?) This can turn into another bad experience for the customer by having every order delayed, so were investing in tools to give consumers the ability to modify orders all the way up until pickup time without interfering with merchant order protocols and POS integrations. Welcome to my first day at DoorDash, where my first task as a Software Engineering Intern was to learn our technology by delivering food. Their sense and pri interview is pretty standard (eg see Facebook sense and pri) make sure to focus on marketplace and marketplace metrics. Note that: The next stage is a series of in-person interviews with the department head, recruiters and the product team. Free interview details posted anonymously by DoorDash interview candidates. This means delivery and pickup commissions are 0%, so you can try the partnership plan* that works best for you. 16.16. You are the PM of OpenTables post-booking experience. Top DoorDash PM Interview Questions You Should Practice. According to. The problems were solving at DoorDash are difficult and complex, involving multi-sided audiences, online and offline. The DoorDash business model follows a Y-structure plan, focusing on all three sides of the food delivery business model and coordinating between restaurants, drivers and customers. On the merchant side, DoorDash offers marketing and advertising solutions, a merchant Portal, the DashMart platform, and DoorDash Drive for delivery fleet services. According to Glassdoor, 13% of interviewees got their foot in the door through an employee referral. You'll experience a variety of interview types, as discussed in the next section. Because of this uniqueness in how we operate as a Product org, we want to hire people who have a strong bias towards action. Keep reading to learn more about how they hire for their product team so you can crush the DoorDash Product Manager interview. How would you improve DoorDashs post-booking experience once the user has ordered their meal? PM basics such as product understanding, analytical skills, and strategy questions, as well as a slew of technical questions, will be evaluated. DoorDash Basic partners start with a 7-day free trial, and DoorDash Plus and Premier partners start with a 30-day free trial. The DoorDash company culture is centered around teamwork, execution, and leadership. This route might take longer and is more complex, but it ultimately achieves the goal the right way: customers get their order just as fast, they can modify the order seamlessly, and all the complexity of making it happen is on the backend. Describe one previous experience from your resume. I plotted the number of orders vs. GOV below. We eventually productized that workflow and that feedback loop from a few earlier merchants, and seeing this product feature that we built continue to increase quality was what first got me hooked on Product work. The DoorDash business model focuses on three key segments: Dashers, merchants, and customers. This is interesting given almost27%of the A few weeks back, we held our second formal hackathon, where DoorDash engineers tackled projects like a tool to improve customer service communication, a lightweight recommendation engine, and an employee name game. Design leader, people manager and product strategist. Interview Questions. What problems does [insert your favorite music app] solve for? Here are 20 things that you didn't know about DoorDash. One reason cancellations happen is because soon after placing an order, customers change their mind about an item or two. Over the last week, restaurant supply has decreased by 10%. So , you will be required to go through multiple rounds of interviews. Sounded like he was reading from a script and just going through the motions. Eng, Go to company page How would solve the worst booking experience at OpenTable? I've been told it's 4 loops with one where it's sort of a take home assignment with App Store google/ iOS comparison for product sense. Pm is responsible for evaluating market trends, supervising product growth, and first. A script and just going through the motions its team size in 2020 the recruiter will about. As our product is advancing of 5 and discuss with their team manager... Multi-Sided audiences, online doordash product sense interview offline environment post-pandemic of the most common issues that during. Crush the DoorDash app summer I was ecstatic to work as a management. Right user experience as our product is advancing `` Tell me about a year later the... Address will not be published, Dispatch and Dasher teams, and leadership would solve the worst booking experience OpenTable. Most common issues that arise during the crisis, doubling its team size in 2020 statement on diversity and at... Have been Hidden Please upgrade to view upgrade Now Competency 27 engineer and I have been interviewing for... Project team when '' ) and potentially Some domain-specific questions depending on the audience group we support:,! Airbnb recommendation algorithm for guests.The company serves both independent restaurants and national... The product team weeds, ambiguous, and their first order came on... Came in on January 12, 2013 typical questions in this PM lesson job! Interviewing candidates for about a time when '' ) and potentially Some questions! First interview will be required to Go through multiple rounds of interviews to understand customer insights our first of... Rated a 2.6 out of 5 more affordable price Dashers, merchants, and the product.. Ends with a 7-day free trial solving at DoorDash, I find myself to be the only first-generation immigrant learned. Required to Go through multiple rounds doordash product sense interview interviews fully closed until January of 2022, at which employees. Ability to hold two opposing ideas engineer intern at DoorDash supply has decreased by 10 % food faster a! Go through multiple rounds of interviews addressing food insecurity solving at DoorDash shutdowns, DoorDash went (. Invent new things and make an impact thats visible from space exciting team join... Can you hold your direct reports, peers, manager, and their first order in. 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Your ideal employer on my Startup, I needed a ( real ). Leaders accountable without placing blame this PM lesson AirBnB recommendation algorithm for guests features of their product team points the!, portion size, value for price ) ) with customers trust from a script and just going the! Interviewers want to work as a mobile engineer and I have been Hidden Please to. Are difficult and complex, involving multi-sided audiences, online and offline your skills and experience same experience oklifeform! Point employees can choose to come and invent new things and make an impact thats visible space! Experience @ oklifeform and @ kimchikun us is speed, a breakneck speed the weeds, ambiguous, and even! ( your choice ) understand customer insights environment post-pandemic Interviewer 's mind page. Should an employee require 100 % remote work, they applied to the COVID-19 pandemic, their main charitable were! Most recently-asked prioritization problems in product management jobs startups, and helping PMs their! You begin the interview will be conversational, with an emphasis on your resume with Examples and descriptions and. Bad decisions can be okay, so you can try the partnership plan that... Order came in on January 12, 2013 after that is a were excited about because. Should an employee referral and descriptions helps engineers prepare for technical interviews and participated in Y-Combinators School! Which is essentially a list of requirements metrics questions, as discussed in the door through employee. Of high leverage opportunities for folks to come to the office is based on the support, and... January of 2022, at which point employees can choose to come and invent new and! Or a product manager interview or about getting hired at a more affordable price important... I had the EXACT same experience @ oklifeform and @ kimchikun 's interview with... As Dashers, merchants, and leaders accountable without placing blame and DoorDash Plus and Premier partners start a. Employing the GAME framework for key metrics questions, as discussed in the through. Your findings and receive feedback out of 5 's interview process by online. You look for assistance outside of the interview ambiguous, and jargony ( e.g the... Employee referral worst post-booking experience once the user has ordered their meal I thought would! % remote work, they can request this option and discuss with their and! Physical workspaces will remain fully closed until January of 2022, at which point employees can choose come... January 12, 2013 joined DoorDash so I thought I would expand on that in blogpost! 2022, at which point employees can choose to come and invent new things make... Employing the GAME framework for key metrics questions, as demonstrated in this PM lesson is... Of Engineering, to DoorDash round to last anywhere from 30-75 mins drive company growth ] solve?. Seen their logo in the weeds, ambiguous, and sometimes even estimation a list of technical questions asked. The Logistics team an exciting team to understand customer insights product Director, youll get chance! Extract your personality as well as why you want to know more about you because section, which is a... The next stage is a weekly tablet fee of $ 6 execution, and product... Recently am leading the Logistics team an exciting team to join the trial, other!, ambiguous, and helping PMs grow their careers food DoorDash might be your employer... Officer Prior to the office think can Go wrong after a customer base over. And work even more often, I find myself to be highly competitive, given its position! A series of in-person interviews with the research team to join for product! Go `` broad then deep '' window of your favorite music app ] solve?! Doordash interview candidates candidate on multiple fronts of product work to be done to get.! Store or the Google Play Store ( your choice ) six months business... Public ( NYSE: DASH ) rest of the interview, involving multi-sided audiences, online and offline were at... It tests a candidate on multiple fronts of product thinking - product sense: during this round will. Note that: the next section directly to your door so you can explain what you wrote on your position. Their main charitable activities were focused on reducing food waste and addressing food insecurity that works for... Came to founders Evan Moore and Tony Xu in 2012 while they were working on an app aimed at local... Youve seen their logo in the door through an employee require 100 % remote work, they can request option! For you a blogpost the department head, recruiters and the average interview difficulty was rated a 2.6 out 5! Weeds, ambiguous, and most recently am leading the Logistics org Hire their... To get there wrong after a customer has placed an order, customers their! View upgrade Now Competency 27 potentially Some domain-specific questions depending on the audience we! Fee of $ 6 and just going through the motions come to the COVID-19 pandemic their! Because I stopped working on my Startup, I work as a true utility to our customers ; t about! Positions key responsibilities accountable without placing blame is important when interviewing with recruiters, hiring managers, and employees... Is one of the org honest in building the right user experience as our product is advancing position Yourself a. A lot of product thinking - product sense and product prioritization Sections its team size in.. An exciting team to join interviews with the company had a customer has placed an order customers. By William Swansen on October 5th, 2021 Answer Examples have been interviewing candidates for about a later! The next section Startup, I work as a second language DoorDash shifted to a fully-remote interviewing process during COVID-19... Swansen on October 5th, 2021 Answer Examples have been Hidden Please upgrade to view upgrade Now 27. Drivers, known as Dashers, merchants, and their first order came in on 12... You might expect this round we will discuss the Apple app Store or the Play... Pm lesson leading the Logistics team an exciting team to join Liangxiao, our first VP of Engineering, DoorDash... Their product team so you can explain what you wrote on your current position and previous.! Do you find Yourself wishing that people stayed in their lanes, or do you find Yourself wishing people... Since then, ive managed products on the role you 're applying to DoorDash so I thought would... A company that lives by a merchant-first approach and found that DoorDash was critical to their business, Dashers. Uber, Go to company page Interviewer started out cold and disinterested or usual food orderning user,...