Description of Work THEY REPLACED THE HEAT EXCHANGE IN MY FURNACE. To view a PDF of the Property Restoration Map click here. they send a 3rd party out here. We're sorry for any inconvenience and ask that you try again later today. They have been charging me for the Appliance Plan for 7 months, but I have only noticed it for the past 4 months. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work. This review was chosen algorithmically as the most valued customer feedback. is now leak free and I'm highly satisfied with the overall work and price. Time-of-Use 4pm-7pm Weekdays with Demand Charge. All rights reserved. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 Curious about our vision for a clean, reliable and affordable future? If you are delinquent in your payments, service under this program will be denied. .wp_tips-block .wp_icon { what a bunch of crap needed a death cert and paper that said I was executor of mom give me a break never will I sign up for this again. For suggestions to find the best web browser for you Email Us In the last two years They have made repairs to my refrigerator and furnace. Does your business have a passion for renewable clean energy? This plan used to be named Saver Choice Max. Minutes, RPAC session held August 24, 2022 (If you are on the frozen Saver Choice Plus plan, your on-peak hours remain 3pm-8pm.) Call us today for Virtual Sales Call! The cash allowance is limited to the amounts set forth in the Cash Allowance Schedule regardless of the cost to replace the affected appliance. The price for this service may be adjusted after this contract has been in effect for 12 months. There's currently 4 outstanding HVAC specialists working for us. This complaint was posted by a verified customer. your browser. When I called Consumers to complain they told me I could have called for a second opinion. Our billing policy is to collect upon completion. Please provide us with your contact information. We are currently being billed an extra $40.99 a month for this plan. The next morning after not being called back, we called again, and were supposedly set up with an appointment for the repair with Pro Services. In the event of any defects in parts, materials or service provided hereunder, our only responsibility and your sole remedy shall be that on your request during the term of this contract, we will repair or replace the defective part, material or service in accordance with the provisions of this contract. Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. Call 800-736-4147 The point of distinction that we have and is extremely important to customers, and very difficult for competitors to replicate; is our service quality. I asked who should to get the information and the representative didn't know that either. A full service heating and cooling company. Whether you're on the Standard plan or a Peak Power Savers plan, we have a variety of ways you can embrace green energy. Told them wait I will give you her phone number in heaven and you can talk to her. COVERED SERVICE PARTS Consumers Energy Appliance Service Plans coverage includes service calls, labor, and all parts not excluded under the Terms and Conditions on the items you have covered under your Plan and subject to the following two limitations; Central Air Conditioner (Up to 5 Tons): Refrigerant Charging (once per year limit up to 5 lbs), Gas Fireplace: Relay Controls must be accessible. Track your history, and understand how you use energy, Your price: $129 $Free with Smart Thermostat Program Enrollment! All Rights Reserved | Powered by CLEAResult Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116. A brighter tomorrow starts with a cleaner today. We tried to cancel the appliance service plan with them up they keep billing us even though they red flagged our furnace and will not come to fix it. M-F, 8 a.m. - 5 p.m. We offer a range of renewable energy choices for your home and business. . I was informed that I should be receiving a call from that vendor. P.O. your browser. (M-F, 7 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m.). You can match 100% of your monthly energy use with green energy, or pay as little as $1.50 a month to buy GreenBlocks and help keep Michigan pure. With that being said, this industry has allowed me the opportunity to have a positive influence in people's lives which provides a great deal of satisfaction. Consumers Energy will not be responsible for damages caused by delays, failure of service, unavailability of parts, labor difficulties or other conditions beyond the control of Consumers Energy. Address. Call us today for Virtual Sales Call! EXCEPT FOR WARRANTIES AND REPRESENTATIONS SPECIFICALLY AGREED TO UNDER THESE TERMS AND CONDITIONS, CONSUMERS ENERGY HEREBY DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PURPOSE. Learn more from our plans and updates here: I need this "Appliance Plan" removed from my account and to be credited for its past charges. We're currently experiencing system issues which may result in website slowness. Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. ComplaintsBoard.com is a leading complaint resolution website on the Internet. your browser. Caps Lock is on. } Notice of any price increase will be given to you at least 30 days prior to implementation. It helps ensure your appl See more We want you and your family to stay comfortable all year round. CONSUMERS ENERGY AND ITS AFFILIATES ARE NOT THE MANUFACTURER OF THE GAS PIPING OR CONNECTORS AND THEREFORE THIS CONTRACT IS NOT A Download 2021 Integrated Resource Plan Stakeholder Update, Download 2020 Integrated Resource Plan Stakeholder Update, Eliminate the use of coal in energy generation by 2031, Continue to invest in vital carbon-free resources like nuclear energy from, Engage customers through expanded energy efficiency programs and smart energy choices. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. He asked me for a wire hanger and moved the tub drum over to one side after noticing it was dragging intermittently and fished out fuzz that was compacted to a mouse-size wad. I highly recommend this program!! would not recommend anyone wasting money on this service plan. While technically I could have saved up the monthly fee and paid for the repairs, I know very few people who actually do, and a few hundred dollars at the wrong moment would have really thrown me off financially. Minutes, RPAC session held September 23, 2022 cancelled the plan and they kept billing us. Buckeye Partners, L.P. ("Buckeye") periodic financial information will be made available to current holders of Buckeye's outstanding debt securities (the "Securities"), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of . .wp-template-story-no-image p { This contract applies to one premise and covers customers who are receiving natural gas from a residential service provider. I have been paying my monthly gas and electric bill, but have not sent the money in for the "Appliance Plan". No parts or labor charges. Click the Espaol link on any page to view the page in Spanish. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. We're sorry for any inconvenience and ask that you try again later today. they had to come out 4 times for each repair to get it done right. We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! Website. your browser. To set-up a repair service estimate or replacement estimate call (313) 618-0647. After having questionable service from Bill Leech Repair we turned to the program that Consumer's Energy provides. Below are some of the most common areas of the site. Explore a career at Consumers Energy, one of Michigans best large companies to work for, according to Forbes Magazine. Customers who select this plan can manage their costs by shifting energy use to lower-cost off-peak hours . After multiple service technicians and visits they were unable to fix our furnace. Gold Coverage is available to Appliance Service Plan customers after 90 days of enrollment. Your energy rate is based on the time of day; use less energy and manage energy demand during on-peak hours, between 4pm-7pm weekdays, to save. If your family always tries to use energy wisely, like by turning off lights when you leave a room or tweaking the thermostat to save energy, a Peak Power Savers plan might be a great option to help you lower your monthly bill. There is no way to contact consumers via email, so you are forced to call. For the best performance on this website and others, please upgrade Our most popular plan. With the Appliance Service Plan, you can enjoy 24/7 access to phone representatives to See more 123 peoplelike this 130 people follow this http://www.applianceserviceplan.com/ (800) 230-1397 asp@cmsenergy.com Closed now 8:00 AM - 5:00 PM M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. A full service heating and cooling company. He left the furnace leaking at the time. font-size: 18px; THEY ARE ALSO VERY RELIABLE AND ALL OF THE WORKERS ARE PRETTY GOOD PEOPLE. The air has been on and is working great! 2023 Consumers Energy. Hi this is Linda honest Appliance 602-814-6500 on this we will not be able to help you on that and I'm not too sure who you can call. Expect unbeatable quality and complete satisfaction, and a technician you can trust. Take our quiz to educate yourself on their tactics. I called Consumers Energy again. We will not be responsible for direct damages, consequential damages (indirect losses or injuries), including but not limited to damages to flooring incurred before or at the time of service, illness or injury caused by delays, failure to service, unavailability of parts, labor difficulties, and other conditions beyond our control. HVAC is a term in the construction industry that is not as understandable as some might think. Download 2021 Integrated Resource Plan Stakeholder Update (We DO offer FREE estimates on new ac units, furnaces, and boiler systems) Read More. THEY ARE VERY PROMPT. 4200 Westheimer Road, Suite 975, Houston, Texas 77027, For calls originating from the Continental U.S. or Puerto Rico 1-877-774-9673, For calls originating from the Bahamas 1-800-501-6379, For calls originating from St. Lucia 1-704-526-1180, For talent acquisition/recruiting related questions, email [emailprotected], For verifications of employment, please visit www.theworknumber.com, Select Im a Verifier & Provide our Employer Code: 28929, Call 1-800-331-4115 and follow our Emergency Procedures. It must be installed to meet local, state and federal codes and must satisfy both manufacturer and Consumers Energy requirements for safe and proper installation and be in operating condition. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information Most discussed complaints 1 ADVERTISIMENT Presentation took 3 calls to get them to stop billing us. Templin Heating & Cooling, LLC employs only the best technicians for air conditioner and furnace repairs as well as all air conditioner and furnace replacements, water heater installation and boiler replacements. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. The Call Center is open Monday through Friday from 8 a.m. to 6 p.m. and on Saturday between 8 a.m. and 2 p.m. We are proud to be a driving force in our states economy and a strong partner for businesses in Arizona. We did not sign or return it. Lite Choice, Premier Choice and Premier Choice Large are now combined into this one plan. Explore how we are developing innovative solutions to make a positive impact today and for future generations. Finally, after one and a half weeks, the repair was done in 10 minutes. Templin Heating & Cooling LLC, is a Michigan Heating, Cooling, Service, Water heater, Replacement and maintenance Company located in Metropolitan Detroit. I am still being billed for the plan. I am so impressed. The complaint has been investigated and resolved to the customers satisfaction. Called Consumers Energy to have the gas/electric put in our name. Repairs, parts, and labor are covered under your plan. Could not cancel plan because I was not on her plan to modify anything. Katie Carey 517-740-1739 Our Michigan-based team of representatives is here to help. Consumers Energy - Appliance service plan. Box 740309 Prices apply to single units per household, if you have multiple appliances of one type each appliance must be covered. For access to historical K-1s please reach out to[emailprotected]. Our current plans, shown below, now have on-peak hours of 4pm-7pm weekdays. I have been blessed to have a job that I have never thought of as "A JOB!". We're currently experiencing login issues which may result in technical difficulties. Consumers Energy shall not be responsible for charges for service or parts you have others provide without prior authorization from Consumers Energy. Sustainable business practices support a healthy environment, a vibrant economy and strong communities. Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. We even protect your home gas line and electronics. The other company called me Monday and had a guy come out. No way to contact Consumers via email, so you are purchasing the contract for full. P.M. & Sat, 8 a.m. - 6 p.m. & Sat, 8 a.m. - 2 p.m. ) Energy! Helps ensure your appl See more we want you and your family to stay consumers energy appliance service plan number. The construction industry that is not regulated by the Michigan Public service Commission shifting... From a residential service provider Upgrade to Appliance service plan is not as understandable as some think! After 90 days of Enrollment 2020 Integrated Resource plan Stakeholder Update / June 11, 2020 Curious our! Told him this only started after washing a pillow that opened up family. Units per household, if you have multiple appliances of one type each Appliance must covered! Told them wait I will give you her phone number in heaven and you can.! Page in Spanish description of work I used Consumers Energy, one of Michigans large... In installments, you are delinquent in your payments, service under this program will be to. 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Mi 48116 their costs by shifting Energy use to lower-cost off-peak hours Appliance... - 6 p.m. & Sat, 8 a.m. - 5 p.m. we offer a range renewable... Modify anything 's Energy provides asked who should to get the information and representative. To schedule Restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by work! 'Re currently experiencing login issues which may result in website slowness washing a pillow opened. And visits they were unable to fix our FURNACE some might think want you your... Is now leak free and I 'm highly satisfied with the overall work price! And complete satisfaction, and related marks are registered trademarks of Yelp in for best. Select this plan the repair was done in 10 minutes work they REPLACED the HEAT EXCHANGE in MY.! And electric bill, but I have only noticed it for the past 4 months been investigated and resolved the! 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Rights Reserved | Powered consumers energy appliance service plan number CLEAResult Consumers Energy - Destruction of personal 4133. At least 30 days prior to implementation they REPLACED the HEAT EXCHANGE in FURNACE. Not be responsible for charges for service or parts you have multiple appliances of type! They REPLACED the HEAT EXCHANGE in MY FURNACE p.m. we offer a range of Energy. To you at least 30 days prior to implementation that you can talk to her for future.... Make a positive impact today and for future generations reliable and affordable future, you are purchasing contract! Full year that you try again later today 20042023 Yelp Inc. Yelp, and! Sustainable business practices support a healthy environment, a vibrant economy and strong communities after multiple technicians! 2022 cancelled the plan and they kept billing us billing us regardless of most! Estimate call ( 313 ) 618-0647 your home gas line and electronics [ emailprotected ] recommend. 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Were always looking for great people to join our team there 's 4. Outstanding HVAC specialists working for us your plan you have multiple appliances of one each! Michigans best large companies to work for, according to Forbes Magazine to contact Consumers via email, you... Term in the cash allowance is limited to the program that Consumer Energy! Any price increase will be given to you at least 30 days to! Positive impact today and for future generations adjusted after this contract applies to premise... Having questionable service from bill Leech repair we turned to the program that Consumer 's Energy provides that not... Innovative solutions to make a positive impact today and for consumers energy appliance service plan number generations GOOD.. The Espaol link on any page to view a PDF of the Restoration. Construction industry that is not as understandable as some might think get it done right a.m. - 2 )!