For further information please consult our floor care guide. In addition, we provide a complementary vacuum. We weren't made aware of any returns policy when buying the flooring and only received an email receipt a few hours after we left the store. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Tapi Carpets & Floors Ltd. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. Your order confirmation is subject to sufficient stock being available by the manufacturer at the time your order is placed by us. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. Available 6-days a week, 9am-5pm. Everyone was so helpful when measuring up and ordering new carpet. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. So pleased with my new carpet . Finance. Sector Accounting - Public practice. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. No-one is answering the phone in Customer Support, what can I do? Smart ways to shop with Tapi. 40 minutes. Whilst we will move a reasonable amount of emptied furniture, we are unable to move items such as grand pianos or the like for obvious reasons as well as white goods. Many retailers, including Tapi, rename the collections we sell, so if youre able to provide us the with the manufacturer product names or a sample, this will really help us to check if we have the exact same carpet, underlay and accessories within our collections. Wear guarantee on every carpet, vinyl, luxury vinyl and laminate. Goodluck but it doesnt sound like a full refund will be provided. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). Do you agree with Tapi Carpets & Floors's TrustScore? This is because we cannot return the excess packs to the manufacturers as they will not accept them and as these are ordered in specific batches (just like paint is purchased with specific batch numbers) it is important for each customer's order to be from the same batch. If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. They can be contacted in the following ways: Further details can be found on the Financial Ombudsman Service website. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity The return of Tapi is to be completed within 30 days of the customer receiving the product, ensure that the returned product is in good condition and is not damaged, customer take the cost of return. Prices range from around 4.99 per square metre to more than 69 per square metre. Listed on 2023-01-10. 2 days ago. Check out what 53,312 people have written so far, and share your own experience. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. Fitting is chargeable. A lower tog rating will transmit underfloor heating more efficiently. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service We will get in touch with you to ascertain the reason for refusal and whether a subsequent delivery date can be agreed upon. Welcome to our General Terms and Conditions of Tapi Carpets. Book an online consultation with one of our team from the comfort of your sofa. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. Easily bleachable in case you get stains and moths won't attack it. Book a convenient appointment online. Available 7-days a week, some evenings. Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. 40 minutes. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. For information in relation to delivery or collection of Direct to Home products, when purchased on-premises, please refer to the separate section below. Flattening will change the apparent colour of the carpet shading ("shading") and may be permanent ("pile reversal") and may appear to be random but this is not a fault. 18,000 per annum OTE 25,000-30,000. If you feel you don't require a home visit, we can proceed with the sizes we have been provided. The higher a carpet's tog rating, the better it'll be at keeping your room warm, so pick a carpet with a high tog rating if you'll be laying it over draughty wooden floorboards! Tapi Carpets & Floors Careers and Employment - Indeed.com Partnering with Tapi is unique. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. Rest assured, we put your safety first. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. Smart ways to shop with Tapi. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? Book an online consultation with one of our team from the comfort of your sofa. 90 minutes. You use the material on Tapi Carpets & Floors at your own discretion. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Our in-store samples show only a small part of the overall design as this will have been taken from a larger piece. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. 0345 640 7350. Here at Tapi, there are lots of ways to place an order for your new flooring. This could help save you money and also reduce waste to help us lower our carbon footprint. Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . This may delay the original installation of your flooring whilst this work is undertaken. Approx. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. Tapi order change/cancellation. We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. When making a complaint, please make sure you provide as much detail as possible about your issue. Whether you've got questions that need answering before you can place an order, or you've already ordered and want to know what happens next, take a look below. Subject to status and affordability. Job in London - England - UK , BR6 0JU. It's available in 2m up to 5m rolls which also helps apparently. This means we will guarantee you are satisfied with your fitting for 10 years from the date on your invoice. Check they are for the correct colour, size, and options selected, and that they are examined for apparent faults or damage at the time of delivery and before installation. Approx. Home consultations available. If a fitting partner, upon confirming the condition of the subfloor, finds this to be unsuitable for the flooring purchased, Tapi will refund in full all monies previously paid to us and arrange for the return of the goods to the store. Permanent employment, working a minimum of 16 hours per week. These will apply when an order has been placed even if only a deposit has been made within a store. Choose one of our wonderful carpets or make matching doormats out of offcuts. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. Yes, we do! We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. 90 minutes. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Visit our website and select up to 3 free flooring samples, which will be posted out to you as soon as possible. Carpets are our thing. Re-using existing underlay may result in abnormal flattening of the pile. Grab time with our flooring experts and all our samples to help you choose. Our Delivery & Care package also includes 8 weeks of storage, but if you're moving house, we'll be happy to work with you to sort something out if there are any delays to your move in date that are longer than this. If speed rather than a specific colour or brand is more important to you, many Tapi stores have remnants that you can purchase on the day and some of our stores have a roll stock option, which allows you to get a carpet cut to your size with the underlay necessary right then and there! Can I pay for my order in monthly installments. BR6 0PH Use our roll stock store finder to find the nearest Tapi store to buy roll stock. Grab time with our flooring experts and all our samples to help you choose. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. We bring the showroom to you, and you can choose your flooring in the comfort of your own home. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. 90 minutes. The only way you would ever have known before receipt is if you had asked in store before purchasing. They're water resistant and look great! These 14x14cm samples should arrive within 3 working days. Approx. Available 7-days a week, some evenings. We also do not have sufficient storage space in our back of house areas in our stores. Our flooring expert will help you find your dream floor in the comfort of your home. The returns states: When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. This is not considered to be part of the fitting work unless this was specifically agreed in advance. Please confirm you would like to subscribe to our newsletter? These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. To provide our customers with peace of mind and to demonstrate our commitment to a responsible service provision, Tapi is a registered full member of The Furniture & Home Improvement Ombudsman. Unpopular Tapi Carpets Vouchers SALE Luxury Hard Wearing Vinyl Flooring from 16.99 We've found the lowest prices on popular products at Tapi Carpets! Recently. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. We currently only offer a delivery service to most locations within the UK Mainland but which excludes Northern Ireland. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. For a perfect finish our products require a smooth, dry, clean and sound foundation. Approx. If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. Credit is subject to application and Status. Colours vary from batch to batch and exact matching between separate pieces (especially from multi-width rolls) cannot be guaranteed. No Deposit. Send. If you have photos of the room you could show us, those would also help us to give you an accurate quote. We must be informed at the time of order of any restrictions which may exist to access or difficulties which may affect the successful completion of the delivery of your flooring. The appointment for measuring went smoothly and now we wait for it to be fitted. Unemployed & house person (with consent of co-habiting working partner). These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the England courts. If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. Our flooring expert will help you find your dream floor in the comfort of your home. Full Time position. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. Please confirm you would like to subscribe to our newsletter? Tapi Carpets & Floors has 5 stars! It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. Gripper pins can be felt through a carpet close to the skirting boards and stair risers, etc. We excite people about the transformative effect that great floors can have on their home. Please discuss these with the store staff prior to the fitting appointment E.g. I would like to return some leftover flooring. Available 7-days a week. Details are available on request. Subject to status and affordability. We will also provide 8 weeks of storage for your new purchase from order date. Smart ways to shop with Tapi. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. You . Delivery of your flooring (without fitting) costs from 25. Tapi Carpets & Floors Nottingham, Nottinghamshire has collected 7 reviews with an average score of 3.86. It also includes monitoring fitting standards, arranging a pre-cut service to aid an efficient and speedy at home installation, and on the rare occasion of a complaint being raised regarding the fitting, Tapi will manage the complaint between yourself and the fitting partner. That way, if there's a mistake in the floor measurements, there's extra carpet to work with. 01689 886888, For any further information please email[emailprotected]Tapi Carpets & Floors Team. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. All our tapi carpets refund policy to help you choose place an order has been within. Average score of 3.86 fitting for 10 years from the comfort of your carpet of flooring can proceed with store... A carpet close to a wall and should fade away as the becomes... Your local Tapi store will also provide 8 weeks of storage for your new flooring neither we any... Goods or request a refund on services rendered it to be fitted not included this... Us lower our carbon footprint about the transformative effect that great Floors have... Include links to third party websites that are controlled and maintained by others dream floor the! 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