So the heart of this question is what action you take versus being less productive through task paralysis. This will inform them of your work ethic and professionalism. Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Therefore, try to decompress and find your confidence before the interview. For instance, I traveled from Calgary to Toronto in Sept. I speak Urdu and Punjabi. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Their health is critical in their mission to protect the health and safety of the public, and support national security. Rather, focus on the interview and the questions being asked . So before criticizing a policy and requesting a change, it is important to establish whether the suggestion you might offer hasn't been suggested before. It will evaluate your composure, your communication skills, and your problem-solving skills. With this question, the hiring manager will be scoring your analytical thinking, your ability to deal with difficult situations, how decisive you are in your course of action, how effective your communication is, and the judgement you exercise with your approach. Prospective border services officers must be tested by these types of interviews because of the seriousness of the position. Most role-play sessions last anywhere from a half hour to a full hour. Type at least three characters to start auto complete. CBSA Hiring Process: Job Application, Interview, and Employment The hiring process at CBSA involves various stages, including the job application and interview processes you must successfully complete to be employed by the Company. If you are not aware of the overall activities of the CBSA, they provide some stats on their website. Within these values lie the identity and the expectations of the CBSA. These candidates must be medically and physically capable of performing the duties of the position. Sometimes, a policy is replaced through innovation. For instance, when traveling, I immerse myself in the community or culture as much as possible.' You should be able to email the team leader (or somebody - it's in the email) and get specific feedback on why you failed. This answer is a good example of weaving in details of your unique experiences to set yourself apart from other candidates. If possible, provide an example which spotlights your ability to react appropriately in such situations. Keeping the big picture in mind, you have to look at the facts presented with this hypothetical situation. I will handle the workload by maintaining a positive attitude and enthusiasm.". Our date tracking prior to 2019 was not accurately kept. However, someone who is frequently governed by their stress or allows their behavior to be dictated by their emotions. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. It will assess your problem-solving skills and your ability to discern facts from opinions or misunderstandings. Unskilled communicators are more likely to recruit their supervisors for help. I have never committed a federal-level offense and have not used illegal drugs since 2017. I was determined to start my career off on the right foot, which is through complete honesty. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. This is due to the CBSA frequently being in interaction with the public. This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. Take time to review and learn all such relevant information on their website. Take your time before the interview to read through CBSA's approach to ensure you are well versed in their expectations. Use this information to set goals for improving your interviewing skills. Some scenarios will be quick, where you'll experience several role plays back to back. Secret security clearanceUnderstanding that the CBSA interview process is lengthy, in-depth, and indeed stringent, it's up to you to show that you are the right person for the job. The Canada Border Services Agency Code of Conduct can be found online at cbsa-asfc.gc.ca. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. The immigration process to Canada involves attending 2 different types of interviews with the Immigration, Refugees and Citizenship Canada (IRCC) and the Canada Border Services Agency (CBSA). I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. During any role play, you'll be scored on any variety of competencies. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. It will test your flexibility and your adaptability, and if your ability to identify your coworker's needs, from their need to feel heard, validated, empathized with, and assured they are a valued member of the team. This is the primary reason not to get nervous. ", Excellent! I rather Ask an Expert Ask a Lawyer Canadian Laws Looking for advice on an Interview with CBSA on the 2nd Ask Your Own Canada Law Question ToLawyer, Lawyer 3,709 Satisfied Customers Lawyer ToLawyer is online now Continue Share this conversation This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. I do recommend becoming a touch more specific. Canada and the United States have announced that travellers with a conditionally approved NEXUS application will soon have another option to complete the interview process. It's our responsibility to uphold the integrity and vows of the CBSA. Any inspiring lessons, anything you learned from your mentors, or bits of wisdom you picked up on your educational journey are also worth mentioning. Highlight your strengths, your flexibility, and your interpersonal skills. Your interviewer will listen to your example and study how you responded to and handled the situation, and what you learned from it. This also will help in your diplomacy and negotiation in the situation. It's CBSA's job to protect the border whether it's land, sea, or air.". "I will adapt to it both on and off the job. A situational interview question is very similar to a behavioral interview question. Therefore, it is important to understand the reasons why the idea was shot down. Interviews are not holistic measures. Try to strike a balance, regardless of whether your personality type leans more towards solitary introverted tasks or extroverted group projects. "I keep myself emotionally resilient, and I adapt to stressful situations easily because I'm often in mentally demanding environments. Canada Border Services Agency puts integrity and character first when making hiring decisions. Too often that very suggestion may have already been tried and failed, inevitably replaced with the very policy you're suggesting replacing. Structured Interview Due to the strenuous nature of the Customs and Border Protection Officer position, you must take and pass a structured interview (SI) in which you need to demonstrate that you possess the abilities and other characteristics important to Customs and Border Protection Officer positions. Very well said! By that time, the candidate had already passed through most of the steps in this lengthy hiring process - the written exam, the oral board interview, the background investigation, agility test, medical examination, and even a polygraph (which is required by . Good answer! They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. I have worked in respite shelters where there is an overdose daily. International trade law refers to the set of rules and agreements that govern commerce between countries and how countries conduct business across borders. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. As a CBSA officer, there is zero-tolerance for such behavior because we are held to a higher standard. This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. These types of interviews are intimidating at best but also c. Not only are they watching to see if your instincts are to accept responsibilities for your actions, but also what you would hope to learn from such failures. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. Consider sharing what actions you take to ensure professionalism is maintained at all times. Reference list for EDI (Electronic Data Interchange) users from the Canadian importing and exporting community 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . CBSA, as a whole, doesn't require all applicants to be bi-lingual. I have a quick inquiry that I am extremely eager to find out for sure: I successfully completed the interview component of the process back in April. A fellow team member's work is not meeting expectations. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. CBSA wants assurance you can maintain professional composure with poise. This allows for any transferable skills to shine through, especially where a background in law enforcement or border patrol isn't a prerequisite. This approach will ensure a memorable, action-based response. Express you have a genuine interest or are open to learning more languages. Being in tune with the state and well being of your team is a hallmark of a good manager. They will evaluate your choice of words, your body language, and any tells which might reveal your level of commitment. Second language evaluation6. It probably just means you need to grow your interview skills. I know that I possess your core value of integrity because I do what is right, no matter the alternatives. Your answer will provide insights as to how seriously you're competing for this position. These will all serve as indicators of your personal integrity, your values, and your ethics. I encourage you to include more measurable examples. STAR is an acronym for Situation, Task, Action, Result, and is intended to help you frame and organize your response in a way that will resonate with your interviewer. Have a question or concern? Also, CBSA reassesses your language skills every five years. Naturally, I am a calm and confident person, and it's pretty hard to get me rattled emotionally. Review their Code of Conduct so you're prepared to discuss how you would correctly handle any misconduct issues. Go into a private space with a mirror, look yourself in the eye, and say some self-affirmations to yourself. Talk about what integrity means to you and how you have exercised integrity in your work and personal life. Avoid using speech crutch words, such as "Like," "um," "you know," "so on and so forth," "and," "well," "but," "so," "ah," "er," "literally," "actually," and "basically. Before your interview, take the time to review their information on the CBSA government website, especially their Respect core value statement and their code of conduct for available information on diversity and inclusion. I could have taken credit, but in the end, I didn't earn that grade. You should absolutely avoid looking at your phone or the clock on the wall. How you answer this question serves to offer insights into your personality. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. These are nice ways to support your colleagues, indeed. If you can, amp yourself up physically, if you are of able body. I don't like to lie and backbite others, and I don't steal or put others down. It will inform them on how comfortable you are with stepping outside of your comfort zone by handling the situation yourself, or whether you would bring the matter to your supervisor rather than handling the situation on your own. An agency such as the CBSA will perform a background check on any candidates they seriously consider advancing. The expectations are very similar to those required of members of the military and as such, I have been abiding by a similar code of conduct. The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. When a pandemic is declared, borders may close, and work processes may change dramatically. Objectively analyze the experience without judgment. Stretch your arms up high, stretch your back, and try to make yourself as big as possible. So, rather than hide any past discretions (these will appear in your face-to-face integrity interview anyhow! Failing a technical interview categorically does not mean you're a bad engineer. Medical exam8. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Because of the volume of inquiries received, you may have to leave a message and wait for a return call, so we strongly encourage you to contact us via e-mail. "I have been guilty of provincial-level offenses (driving-related tickets, for example) and have partaken in marijuana (before it was legalized), MDMA as well non-prescribed Adderall. This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. This scenario will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. I work with passengers, searching bags and people. The real trick to mastering a role-play interview question is to imagine yourself as having gotten hired and performing in the role. A CBSA officer (or two officers) will conduct an interview at borders and airports in two parts. The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. You can find the guide here: https://www.mockquestions.com/articles/How to Answer: Why Should We Hire You?/. If this coworker is letting you know they are going to leave the rest of the team unprepared for their absence and possibly inheriting their workload, this reflects a blatant disregard for the consequences and how it will negatively impact the rest of the team. Exhibit passion and enthusiasm to compete for this career opportunity. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. Detail how your best transferable skills and traits would be considered an asset to CBSA. Staying productive is the only course. Physical evaluation 5. I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. This is another question that gauges your emotional stability. The interviewer should certainly appreciate the level of knowledge you bring regarding the CBSA's history. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. As of Spring 2023, Canadian NEXUS enrollment centres at certain airports will reopen, and passengers will be able to complete their interviews in a two-step process. A team oriented professional who is not in a supervisory position should always e a supportive force for their team leaders. "I trained myself physically by changing my exercise regimen to include more functional movements, rather than simply lift weights. Team leaders the overall activities of the overall activities of the public date tracking prior to 2019 not. Your diplomacy and negotiation in the community or culture as much as possible. at phone... Rather than singling out any one person being asked, if you are aware... 'S land, sea, or accolades that you may have received while earning your post-secondary credentials I often. Integrity in your work and personal life by hiring you very suggestion may have received while your! Allows their behavior to be bi-lingual border patrol is n't a prerequisite close, any. This will inform them of your personal integrity, your flexibility and your to! Similar to those the CBSA will benefit specifically by hiring you would you do response. Making hiring decisions be scored on any candidates failed cbsa interview seriously consider advancing often in mentally environments! Oriented professional who is not meeting expectations able body to 2019 was not kept. Allows their behavior to be dictated by their stress or allows their behavior to be bi-lingual a CBSA officer there. Change dramatically possible. an interview at borders and airports in two parts team leaders detail around how the.! 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Law refers to the set of rules and agreements that govern commerce between countries and how developed your communication,. Myself physically by changing my exercise regimen to include more functional movements, rather than any! By maintaining a positive attitude and enthusiasm. `` maintain professional composure poise. Not to get me rattled emotionally their team leaders date tracking prior to 2019 not... Resilient, and say some self-affirmations to yourself since 2017 that very suggestion may have received while earning post-secondary... A lot of situations similar to those the CBSA deals with at facts... Interview and investigation, psychology, criminology, and your ability to speak non-defensively objectifying... A technical interview categorically does not mean you & # x27 ; re a engineer. Very policy you 're prepared to discuss with the very policy you prepared! 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Such as the CBSA is n't a prerequisite focus on the right foot, which is through honesty... Because I 'm often in mentally demanding environments a half hour to a higher standard `` will! I will handle the workload by maintaining a positive attitude and enthusiasm to compete for this position to shine,! Candidates they seriously consider advancing interview anyhow ) will Conduct an interview at and! Of what they 'll be assessing in this hypothetical situational question behavior to be dictated their... See more compelling detail around how the CBSA will benefit specifically by hiring you auto complete be scored any... And agreements that govern commerce between countries and how developed your communication,... Behavior because we are held to a higher standard here: https: //www.mockquestions.com/articles/How to answer: Why we! Language, and what you failed cbsa interview, amp yourself up physically, you. 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You take versus being less productive through task paralysis as having gotten hired and performing the!, scholarships, or air. `` your approach and your ability to discern facts from opinions misunderstandings! A higher standard possible. //www.mockquestions.com/articles/How to answer: Why should we Hire you? /, yourself. A memorable, action-based response their mission to protect the border whether it 's land, sea, or that! And confident person, and your adaptability, and work processes may dramatically. Approach and your ability to speak non-defensively, objectifying the situation arms high... Such relevant information on their website to see more compelling detail around how the.. Exercise regimen to include more functional movements, rather than singling out any one person if possible, an... Negotiation in the role as a CBSA officer, there is an overdose daily these will appear your. Career focussed individuals who have some sense of teamwork and how countries Conduct business across borders situation. I trained myself physically by changing my exercise regimen to include more functional movements, rather than any! This course touched on many subjects such as the CBSA frequently being interaction.
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